When you send us a document, what happens to your personal data?

We collect only what we need—your name, email, and billing details to process your order. Your contact information is kept strictly private and is never sold or used for spam.

Strictly confidential. 100% file protection.

Your file is accessed only by your dedicated editor. We never share, publish, or store your work long-term—all documents are permanently deleted from our system 30 days after project delivery.

Most privacy policies make it hard to reach a human. We don't.

If you have a question about your data, want a copy of it, or need something corrected, just email us directly at info@luminaproofreading.com. We respond within one business day—no automated forms, no chatbots, no runaround.