TERMS OF SERVICE

Clear terms for every document we touch.

These terms outline how we work together. Read them before submitting your document. They protect you as much as they protect us.

SCOPE OF WORK

A complete overview of our services.

We provide comprehensive proofreading, editing, and rewriting services for academic papers, theses, dissertations, articles, CVs, and business copy. Our approach is tailored to your needs: whether you need a light polish for flow and grammar or a substantial rewrite to improve clarity and impact, we ensure your core message is strengthened and perfectly articulated.

PAYMENT TERMS

Full transparency before we begin.

Our system provides an instant, transparent quote based on your word count and selected deadline. Full payment is required before we begin work to ensure a seamless and immediate start to your project.

YOUR PART

What do I need to provide?

You send the raw file and any style guide you follow. We work from what you give us. The cleaner the draft, the sharper the final result.

LIABILITY LIMIT

One clear boundary protects both sides.

We refine content. We do not guarantee academic grades, publication acceptance, or specific outcomes. Our work targets clarity and correctness, not results beyond the page.

REFUNDS & SUPPORT POLICY

Supporting your work with clear guarantees.

Due to the digital and highly personalized nature of proofreading and editing services, all sales are final, and refunds are not provided once the work has been delivered. However, we are committed to the highest quality standards. If an objective grammatical, spelling, formatting, or punctuation oversight is found on our part, clients may request a complimentary corrective review to fix the specific errors. Any such requests must be submitted in writing within 7 days of delivery, accompanied by specific examples of the oversights.

WHAT WE FOCUS ON

Polishing your language while respecting your expertise.

Our focus is entirely on elevating the form, clarity, and grammatical accuracy of your writing. While Lumina handles the linguistic polish, we do not cross-check or validate the scientific data, historical facts, or research findings within the manuscript. As the author, you remain the ultimate expert of your work's factual content, academic integrity, and plagiarism compliance.